HubShout SEM System Help

Feature Request For Onsite Blogs

  • Terrance Reply

    Many of the resellers I speak with would love to be able to either have their clients add things to the content or edit the content a bit before it goes live. I think this would save much time and headache for them and us with picky end clients. Nobody knows their own business like a business owner "as I hear". In all seriousness I think being able to put the onsite blogs that our team creates in draft then having the client publish or reseller would save our writers time and the RS sanity. With so many people wanting to add this and that or even review it before the team posts it on their site I think this is something to look into. There should be a disclaimer about getting the link back to us so we have the linkable asset for our other content pieces that we push out.

    I'd love to hear your feedback on this as well as those who requested this to me, please chime in. Thanks

    08/12 at 09:44 AM (14983)
  • Member 5266 Reply

    I have 2 clients who want this to be done. They like to 'tweak' the content to give it their voice and perhaps add an internal link before the blog is published. In both of my cases, the client is notified once a page/blog has been added in draft form. They are also both quick to get in there and publish the blog. Can we get this feature added asap? Thanks!

    08/12 at 10:16 AM (14984)
  • Chris Reply

    This is tricky.

    On one hand, if we put ourselves in the reseller's shoes, and imagine that the end-client has made the request to publish in Draft, the reseller has to say "No". If the reseller has a truly white-labeled presence, the end-client would see this hard line refusal as unreasonable.

    From our perspective, we have the requirement for linkable assets, the proper return of the URL, not to mention the Quality Assurance process for onsite content would breakdown. There would be ambiguity in terms of the final responsibility for the post and content.

    If this were to become an option, it would have to be accompanied with a release of responsibility for the final, live content on the client's website. Not many resellers would be comfortable with have no recourse for content issues, because the campaign is Web Dev Publish in Draft.

    08/12 at 10:26 AM (14985)
  • Jamie B Reply

    Great points chris. I think in an ideal world (which we don't often live in) this is a great idea. However, there are so many more points where this process could break down as more layers of "hand-offs" are added.

    08/12 at 10:30 AM (14986)
  • Member 10795 Reply

    I have experienced where the customer wants to be able to tweak the content or at minimum read it and approve it prior to it being posted. This content represents them, their image and their ideas. I can understand a client wanting to have control in publishing and approving content that has their name attached. This would be a great option and could assist with customers who are more particular.

    08/12 at 01:43 PM (14990)
  • Member 5266 Reply

    Exactly. It's not for everyone, but clients who request it are typically the ones who care and are on top on things. I don't see this being a problem for those types of clients. Also, Chris W. I agree that those clients would have to take responsibility if they don't keep up with approving and posting the content.

    08/12 at 01:54 PM (14992)