HubShout SEM System Help

Confirmed: Some phone recordings in SALES MODULE not playing

  • Adam Reply

    Hi Team.

    First - Good news: No recordings are being lost here. I have tested several of the reporting "recording playback problems" and we have the recordings. The data in the database is safe, happy and ready for us. However, there is a front-end issue stopping *some* (estimating about 40%) of recordings from playing back appropriately...

    This is being treated as a HIGH URGENCY BUG. Stay tuned.

    08/28 at 12:49 PM (19956)