HubShout SEM System Release Notes

Update Task Notes via Email

  • Chad Reply

    Love it or hate it, everyone is glued to their email inbox. Tomorrow we are releasing a new feature that will allow people to respond to task update emails from your dashboard.

    Dashboard task update emails will have a note at the top that says *** Only text above this line will be included in task ***. Simply reply to the task and your dashboard will update the task notes and then email the update to everyone who is a part of the task.

    Great project management and communication is critical for account retention. Your dashboard is an effective way of staying organized with your client support requests. Now it is even easier to get important task updates into your dashboard.

    01/09/13 at 10:00 PM (4656)
  • Adam Reply

    This feature was double-tested this afternoon and all bugs removed during QA.

    It is now live for all Resellers... I personally think this is a great time-saver for resellers...

    01/10/13 at 06:01 PM (4693)
  • Jason G. Reply

    This should truly help drive adoption of the task system by resellers.

    01/11/13 at 09:03 AM (4696)
  • Jenna Reply

    I love it!

    01/11/13 at 09:29 AM (4700)
  • Bill Reply

    Most of us already have email push notification, this will let us know we have tasks without having to keep refreshing the task board

    01/11/13 at 09:35 AM (4703)
  • Adam Reply

    I used it this morning to pop a note into a Task from email... Very handy time-saver.

    01/11/13 at 09:43 AM (4705)
  • Brian Long Reply

    I'm all about this new system. Too much gets lost "behind the scenes" when information is swapped via email.

    01/11/13 at 09:51 AM (4707)
  • Matt Reply

    Agreed. too much can get dropped and clients will lose faith in our ability to manage their accounts.

    01/11/13 at 09:54 AM (4708)
  • Carissa Reply

    Great feature! I just tried the reply feature now. I noticed that is changed the due date to the next day, which happens to be a Saturday. I wish there was a way to easily change status and due date as well.

    I also have been using the report to hubshout. Love that feature as well; it give me the option to chose what account and campaign to associate with it; very efficient!

    01/11/13 at 03:59 PM (4714)
  • Matt Reply

    I used it. it worked well.

    01/11/13 at 04:37 PM (4715)