Task and Workflow Updates for Newsletter Service

HubShout Support Forums: HubShout SEM System Release Notes

Chad
4478
12/22/12
10:24 AM
340 posts

We've made some minor updates to support the workflow around our newsletter service. Users may notice some small changes to the task and campaign details screen.

Task Screen:
1. Added Onsite SEO Report task type. Previously we were using a Geneal task type.
2. Added Email task type. This task type is what we will use for all newsletter service projects.

3. Re-organized tasks so that all SEO related tasks are above the dashes in the filter area.
4. Added a filter for HubShout Admins so that they can filter on tasks by a reseller.
5. Added a feature to HubShout Admins to bulk re-assign tasks to a new resource.

Writer Screen:
1. Writers can now submit email newsletter content and have the system automatically notify users with access to the account that content is ready.

Workflow updates:
1. Now all Onsite Report requests are automatically generated at the time of SOW sign-off and assigned to our onsite analysts.
2. The newsletter service now has a dedicated analyst to manage the monthly newsletter process.

Campaign Details:
1. The campaign details screen now has a spot for a Newsletter Analyst resource.

The primary purpose of this release is to improve our operational efficiency in delivery work but there are a few screen adjustments (listed above) that we wanted to let you know about.